Age Verification Policy
Age Verification Policy
Protecting minors, maintaining transparency, and ensuring every purchase on yourhairandwig.com complies with applicable US and Canadian law.
Who Can Shop at Your Hair And Wig
Your Hair And Wig is an online retailer based in Boynton Beach, Florida, shipping to customers throughout the United States and Canada. We sell wigs, lace front wigs, weaves, hair extensions, hair care products, hair growth oils, heat styling tools, and related accessories — all designed for adult consumers.
To place an order on our website, you must be at least 18 years of age, or the age of majority in your province or state if that age is higher than 18. This requirement applies equally to customers in the United States and Canada. If you are under the age of 18, you may not create an account, submit an order, or provide any personal information on this website without the verified consent of a parent or legal guardian who assumes full responsibility for the transaction.
This policy explains how we verify customer age, what protections we have in place for younger shoppers, and how we comply with the Children's Online Privacy Protection Act (COPPA) in the United States, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and all applicable provincial regulations.
Quick Reference — Key Requirements
- You must be 18 or older to purchase without parental involvement
- We do not knowingly collect personal data from children under 13
- Parents/guardians may purchase on behalf of a minor with full responsibility
- Orders from verified minors without parental consent will be cancelled and refunded
- Questions may be directed to info@yourhairandwig.com
Important Notice for Parents & Guardians
If you discover that a minor in your care has created an account or submitted an order on yourhairandwig.com without your knowledge or consent, please contact us immediately at info@yourhairandwig.com or call +1 (561) 810-0428. We will cancel the order, issue a full refund, and permanently delete any personal data associated with the minor's profile.
Age Requirements by Product Category & Jurisdiction
Our product catalog spans wigs, lace front wigs, hair extensions, hair care products, hair growth oils, and heat styling tools. The table below summarizes who may purchase each category and under what conditions, across the United States and Canada.
| Product Category | Minimum Age (USA) | Minimum Age (Canada) | Parental Consent Accepted | Status |
|---|---|---|---|---|
|
Wigs & Lace Front Wigs Human hair, synthetic, HD lace, 13x4, 13x6 fronts |
18+ | 18+ (or provincial majority) | Yes — with guardian checkout | Unrestricted Adult |
|
Hair Extensions & Weaves Brazilian, deep wave, body wave, clip-ins |
18+ | 18+ (or provincial majority) | Yes — with guardian checkout | Unrestricted Adult |
|
Hair Care Cosmetics Shampoo, conditioner, leave-in conditioner, hair mousse, styling cream, hair gel |
18+ | 18+ (or provincial majority) | Yes — with guardian checkout | Unrestricted Adult |
|
Hair Growth Oils & Serums Scalp oils, hair growth serums, moisturizing oils |
18+ | 18+ (or provincial majority) | Yes — with guardian checkout | Unrestricted Adult |
|
Heat Styling Tools Flat irons, curling wands, blow dryers, heat protectants |
18+ | 18+ (or provincial majority) | Yes — with guardian checkout only | Adult — Heat Risk |
|
Hair Accessories Wig caps, lace glue, wig tape, combs, clips |
18+ | 18+ (or provincial majority) | Yes — with guardian checkout | Unrestricted Adult |
|
Account Creation / Newsletter Signup Email registration, loyalty program |
13+ (COPPA) / 16+ recommended | 13+ (PIPEDA) / parental consent under 13 | Required for ages 13–15 | Age-Gated Consent |
|
Children Under 13 Account creation, data submission of any kind |
Not Permitted | Not Permitted | Not accepted for data purposes | Strictly Prohibited |
Provincial Majority Age — Canada
The legal age of majority in Canada varies by province. It is 18 in Alberta, Manitoba, Ontario, Prince Edward Island, Quebec, and Saskatchewan. It is 19 in British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, and Yukon. If you reside in a province where the age of majority is 19, that higher age applies to your purchase on yourhairandwig.com, regardless of the 18-year general threshold stated above.
How We Verify Customer Age
We use a layered approach to age verification that combines checkout declaration, payment method validation, and order-level review. This is how each layer works in practice at Your Hair And Wig.
Terms of Service Declaration
At account creation and at checkout, every customer confirms agreement with our Terms of Service, which explicitly states that only individuals aged 18 or older (or the provincial majority age, whichever is higher) may purchase. By completing checkout, the customer self-declares that they meet this requirement. This constitutes a binding acknowledgment under both the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001) in the US and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
Payment Method Validation
All purchases on yourhairandwig.com are processed through Shopify Payments and third-party payment processors including PayPal, which require their own account holders to be adults. The use of a credit card, debit card, PayPal account, or other accepted payment method tied to an adult financial account provides an additional layer of confirmation that the purchasing party is an adult. We do not accept payment methods exclusively available to minors.
Order Review & Flagging
Our team performs manual order reviews on orders that show risk indicators inconsistent with adult purchasing patterns. Where a review raises reasonable concern that a purchase was made by a person under 18 without parental consent, we will contact the email address associated with the order for verification. If we cannot confirm adult eligibility within 48 hours, the order will be cancelled and a full refund issued to the original payment method.
Parental / Guardian Purchases on Behalf of a Minor
We understand that parents and legal guardians frequently purchase hair products and wigs for children or teenagers in their household. A parent or legal guardian who meets the 18-year minimum age requirement may legally complete a purchase on behalf of a minor, provided that the parent or guardian is the person creating the account, providing payment, and agreeing to our Terms of Service. The adult purchaser takes full responsibility for the transaction, the product's safe use by the minor, and any safety precautions outlined on the product listing.
COPPA Compliance: Protecting Children Under 13
The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506, and the Federal Trade Commission's implementing Rule (16 C.F.R. Part 312) impose strict requirements on operators of websites directed at children or who have actual knowledge that they are collecting personal information from children under the age of 13.
Your Hair And Wig is not directed at children. Our products — wigs, hair extensions, lace fronts, professional styling tools, and cosmetic hair care — are designed for and marketed exclusively to adult consumers. Our website content, advertising, imagery, and product descriptions are all targeted at adult women and men seeking professional-grade hair solutions.
We do not knowingly collect, use, or disclose personal information from children under the age of 13. If we become aware that a child under 13 has submitted personal information to our website — including through account registration, checkout, or contact forms — we will immediately delete that information from our records and cancel any associated orders with a full refund.
If you are a parent or legal guardian and believe your child under the age of 13 has provided us with personal information, please contact us immediately at info@yourhairandwig.com or call +1 (561) 810-0428. We will respond within 24 hours and take all steps required to remove the data under COPPA, including providing confirmation of deletion upon request.
- We do not knowingly collect personal information from any child under 13
- We do not direct advertising or marketing content at users under 13
- We delete all data and cancel all orders associated with under-13 users upon discovery
- We provide full written confirmation of data deletion to parents upon written request
- We respond to all parental COPPA inquiries within 24 business hours
FTC COPPA Enforcement
The FTC actively enforces COPPA and may impose civil penalties of up to $51,744 per violation. If you believe any online operator has improperly collected data from your child, you may also file a complaint directly with the FTC at reportfraud.ftc.gov. We encourage parents to contact us first, as we will act immediately.
US & Canadian Laws Governing Our Age Policy
Our age verification policy is built on the specific legal frameworks applicable to our business and the two countries we serve. Here is a complete breakdown of the statutes and regulations that shape our practices.
- COPPA (15 U.S.C. §§ 6501–6506 & 16 C.F.R. Part 312): Prohibits operators from collecting personal information from children under 13 without verifiable parental consent. We do not direct our site at children and delete all under-13 data upon discovery, consistent with the FTC's most recent enforcement guidance.
- FTC Act § 5 (15 U.S.C. § 45): Prohibits unfair or deceptive acts or practices. Our age verification checkout declaration constitutes a lawful consumer representation, and we take reasonable steps to ensure it is accurate. We do not employ dark patterns to encourage minors to circumvent age gates.
- California Age-Appropriate Design Code (AB 2273, effective Sept. 2024): Requires businesses likely to be accessed by minors to conduct a Data Protection Impact Assessment and implement default privacy settings protective of minors. Although our site is not directed at children, we apply protective defaults as a compliance best practice for all California-shipping operations.
- California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100 et seq.): Grants consumers (including parents on behalf of minors) the right to request deletion of personal data. We honor all CCPA deletion and opt-out requests received from California residents at info@yourhairandwig.com within 45 days.
- E-SIGN Act (15 U.S.C. § 7001): Our checkout declaration — in which the customer confirms they are 18 or older — constitutes a valid electronic acknowledgment under the E-SIGN Act. This acknowledgment is logged by our Shopify platform and available for compliance review.
- CPSC Consumer Product Safety Act (15 U.S.C. § 2051): Heat styling tools we sell must meet CPSC electrical safety standards. Product listings include manufacturer safety instructions and age guidance recommending adult supervision for users under 18 using heat styling appliances.
- PIPEDA (S.C. 2000, c. 5) & Bill C-11 (proposed successor): Canada's federal private-sector privacy law governs the collection, use, and disclosure of personal information in commercial activities. For minors, PIPEDA requires meaningful consent — which children under 13 cannot legally provide. We do not solicit or accept account registrations or personal data submissions from children under 13 in Canada.
- Age of Majority Acts — Provincial: Age of majority is 18 in Alberta, Manitoba, Ontario, PEI, Quebec, and Saskatchewan. It is 19 in BC, New Brunswick, Newfoundland & Labrador, NWT, Nova Scotia, Nunavut, and Yukon. Our policy applies the higher threshold where applicable. A purchase from a 18-year-old in BC does not meet our requirements.
- Canada Consumer Product Safety Act (S.C. 2010, c. 21): Applies to all consumer goods we ship to Canada, including hair care products and heat styling tools. Products must not pose an unreasonable danger to any person, including younger users. We include age guidance and safety instructions on all applicable product listings.
- Competition Act (R.S.C. 1985, c. C-34): Prohibits misleading advertising directed at any consumer, including representations about product suitability for children. We do not misrepresent any product on our site as suitable for children or teenagers when the product carries adult-use guidance from its manufacturer.
- Canada's Anti-Spam Legislation (CASL, S.C. 2010, c. 23): We send commercial electronic messages only to individuals who have provided express or implied consent, and we treat consent from any person under 18 as void unless confirmed by a parent or legal guardian. All CASL-compliant messages include a functioning unsubscribe mechanism.
- Quebec Law 25 (Act respecting the protection of personal information in the private sector, 2021): Quebec residents have enhanced rights including the right to de-indexation and the right to portability. Requests from Quebec customers or their parents may be submitted to info@yourhairandwig.com and will be handled within 30 days.
Product Safety Guidance for Younger Users
While all purchases require an adult buyer, we recognize that parents often purchase hair products for teenage children. The following guidance is provided so that adults can make informed decisions and supervise safe use.
Heat Styling Tools — Adult Supervision Required
Flat irons, curling wands, and blow dryers sold on our site reach temperatures between 150°C and 450°C (300°F–840°F). These temperatures can cause serious burns to skin, scalp, and hair if misused. We strongly recommend that parents read all included manufacturer instructions before allowing anyone under 18 to operate these devices, and that adult supervision be maintained during use. Heat styling tools should be stored out of reach of children under 13 at all times.
Hair Care Cosmetics — Ingredient Sensitivity
Some hair care products in our catalog — including certain scalp treatments, hair growth serums, and styling products — contain active ingredients such as minoxidil, keratin, biotin concentrates, or chemical straightening agents. These ingredients may not be suitable for younger scalps or individuals with sensitive skin. We recommend that parents review the full ingredient list on each product page before purchasing for use by teenagers under 16. Where a product is not recommended for users under a specific age, that guidance is displayed on the product listing page.
Wig Adhesives & Lace Glue — Skin Contact Warning
Wig adhesives, lace glue, and wig tape sold on our site are intended for adult use. These products contain bonding agents that should not be applied near the eyes, ears, or broken skin. Children and teenagers should use these products only under direct adult supervision, following the full safety instructions provided with the product. If you are purchasing lace glue or wig adhesive for a teenager, we recommend conducting a patch test 48 hours before full application to check for skin sensitivity.
Parental Guidance for Gifted Purchases
If you are purchasing a wig, hair extension set, or hair care product as a gift for a teenage child, we ask that you review the product's intended use, materials, and any included safety instructions before presenting the product. Human hair wigs and extensions require specific care routines involving heat, chemicals, and adhesives. We recommend that the adult who made the purchase remains involved in demonstrating proper care and use, particularly for first-time wig wearers who are under 18.
How We Handle Data Associated with Minors
Your Hair And Wig collects only the personal data necessary to process and fulfill orders and maintain customer accounts. This includes name, shipping address, email address, payment information (handled by our payment processor, never stored on our servers), and order history. We do not collect data that is specifically targeted at or primarily of interest to minors.
If an order or account is flagged as likely belonging to a person under 13, we take the following immediate actions, consistent with COPPA and PIPEDA requirements:
-
Immediate Order Suspension
Any unshipped order associated with the account is placed on hold pending review.
-
Parental Contact Attempt
We attempt to contact a parent or guardian using the email or phone number on record within 24 hours.
-
Data Deletion
All personal data associated with the account is permanently deleted from our Shopify database within 72 hours of confirmed identification.
-
Full Refund Issued
A complete refund is returned to the original payment method within 5–7 business days, with no restocking fee and no conditions.
What You May Request
As a parent or legal guardian, you have the following rights regarding your child's data. To exercise any of these rights, contact us at info@yourhairandwig.com:
- Right to Review: Request a copy of any personal data we hold about your child
- Right to Delete: Request immediate and permanent deletion of all data associated with your child's account
- Right to Refuse: Refuse further collection or use of your child's information going forward
- Written Confirmation: Receive written confirmation of the deletion once complete
Third-Party Services & Minor Data
Our website operates through Shopify and uses third-party services for payment processing, email marketing (with opt-in only), and analytics. These services operate under their own privacy policies and, where applicable, their own COPPA and PIPEDA compliance programs. We contractually require all third-party service providers to delete any data identified as belonging to users under 13 when notified by us. For a full list of our data processors, see our Privacy Policy.
How We Enforce This Age Policy
Our age verification policy is enforced through a combination of proactive controls built into our checkout process, ongoing monitoring, and a clear escalation path for reports from customers and parents.
Checkout Age Declaration
Every customer must agree to our Terms of Service at checkout, which includes an explicit statement that they are 18 or older (or the applicable majority age in their province). This agreement is timestamped and logged within our Shopify order records for every transaction processed on yourhairandwig.com.
Payment Verification Layer
All payment methods accepted on our site — credit cards, debit cards, PayPal, and Shopify Pay — require the account holder to be an adult. The payment processor independently verifies cardholder identity during the transaction. We do not accept gift cards or anonymous payment methods that could bypass this layer.
Report, Review & Resolve
Any customer, parent, or guardian may report an age verification concern to us at info@yourhairandwig.com or via the form below. We review every report within 24 hours. Confirmed violations result in account cancellation, full refund, and permanent data deletion — with written confirmation provided to the reporting party.
Contact Your Hair And Wig
Questions about this policy, a specific account, COPPA or PIPEDA data requests, or any other age verification concern? Our team is ready to help during business hours.
-
Business Address 1501 Corporate Dr, Suite 100 #1047
Boynton Beach, Florida 33426
United States -
Phone +1 (561) 810-0428
-
Email info@yourhairandwig.com
-
Live Chat Available on our website during business hours
-
Business Hours Monday – Saturday: 9:00 AM – 6:00 PM
(GMT-05:00) Eastern Standard Time
Shop Confidently at Your Hair And Wig
Every product listed on our site is sold exclusively to adult customers who meet our age requirements. Browse our full collection of wigs, extensions, and hair care products knowing your purchase is fully protected.
Shop All Products Privacy Policy