Privacy policy
Privacy Policy
A complete, transparent, and fully detailed explanation of how Your Hair And Wig collects, uses, stores, and protects your personal information — fully aligned with United States and Canadian privacy laws governing the online sale of hair, wig, and beauty products.
Your Privacy Matters to Us
Your Hair And Wig ("we," "us," "our," or "the Store") is a privately held online retail business registered and operating under the laws of the State of Florida, United States. We sell wigs, lace front wigs, hair weaves, hair extensions, synthetic and human hair products, scalp care formulations, styling tools, accessories, and related personal care items through our website located at yourhairandwig.com.
This Privacy Policy explains in plain language exactly what personal information we collect from you, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have over your data. We are committed to full transparency — we do not use vague or evasive language because we want you, our customer, to feel confident and informed every time you visit our store.
This Privacy Policy applies to all visitors, browsers, and customers who interact with our website or contact us through any channel, whether you are located in the United States or Canada — the only two countries to which we ship.
By accessing yourhairandwig.com, creating an account, placing an order, or submitting any form on our website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please do not use our website.
- Business Name: Your Hair And Wig
- Address: 1501 Corporate Dr, Suite 100 #1047, Boynton Beach, Florida 33426, United States
- Phone: +1 561-810-0428
- Email: info@yourhairandwig.com
- Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM (EST)
- Ships To: United States & Canada only
Quick Navigation
Jump to any section of this policy:
Information We Collect • How We Use Your Data • Sharing & Disclosure • Cookies & Tracking • Data Retention • Your Rights • CCPA / California • Canada / PIPEDA • Data Security • Children's Privacy • Third-Party Links • Policy Updates • Contact Us
Information We Collect
We collect only the information that is necessary to process your orders, provide customer support, improve your shopping experience, and comply with our legal obligations. Below is a complete breakdown of every category of data we collect.
Personal Identification Data
When you place an order, create an account, or contact us, we collect:
- Full name (first and last)
- Email address
- Phone number (optional)
- Account login credentials (encrypted)
Shipping & Billing Address
Required to fulfill your order and comply with carrier requirements:
- Street address, apartment or suite number
- City, state/province, and ZIP/postal code
- Country (United States or Canada only)
Payment Information
We do not store your full payment card details. All payment transactions are processed securely through Shopify Payments and other PCI-DSS compliant processors. We only receive:
- Last 4 digits of card (for reference only)
- Payment confirmation status (approved/declined)
Browsing & Device Data
Automatically collected when you visit our website:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages viewed, time spent, and referring URL
- Products viewed, added to cart, or purchased
Communications Data
When you contact us, we collect:
- Content of your message, question, or complaint
- Email address or phone number you used to contact us
- Live chat transcripts during business hours
Marketing Preferences
If you subscribe to marketing communications, we collect:
- Email address for newsletter delivery
- Your opt-in date and consent record
- Email engagement data (opens/clicks) — only if you subscribe
How We Use Your Information
Every piece of data we collect is used for a specific, lawful purpose. We do not collect data speculatively or for purposes we have not disclosed. Below is a complete and transparent explanation of every way we use your personal information.
Our legal bases for processing your personal data are: (1) Performance of a contract — processing necessary to fulfill your order; (2) Legitimate interests — fraud prevention, security, and improving our services; (3) Consent — marketing communications which you can withdraw at any time; and (4) Legal obligation — complying with tax laws and regulatory requirements.
How We Share Your Information
We do not sell, rent, trade, or barter your personal information to any third party for their own marketing purposes — ever. We only share your information with third parties when it is strictly necessary to operate our business and serve you as a customer.
Shipping Carriers
We share your name, delivery address, and phone number with our shipping partners — including USPS, UPS, FedEx, and Canada Post — solely to arrange delivery of your order. These carriers use your data only for shipment purposes and are bound by their own privacy policies.
Payment Processors
Payment card data is transmitted directly to our PCI-DSS Level 1 compliant payment processors, including Shopify Payments (powered by Stripe), PayPal, and other processors offered at checkout. We never see or store your raw card numbers. These processors independently comply with applicable financial data protection laws.
Shopify Inc. (Platform Provider)
Our store is hosted on Shopify's e-commerce platform. Shopify stores your order data, customer account information, and transaction records as our data processor. Shopify operates under its own Privacy Policy and adheres to GDPR, CCPA, and PIPEDA standards.
Email Marketing Platforms
If you have subscribed to our marketing emails, your email address may be shared with our email service provider solely for the purpose of delivering those communications. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us at info@yourhairandwig.com.
Legal & Regulatory Authorities
We may disclose your personal information to law enforcement agencies, courts, regulators, or government authorities if we are required to do so by law, court order, or to protect the rights, safety, and property of our customers or our business. We will notify you of any such disclosure where legally permitted to do so.
Analytics Providers
We may use analytics tools such as Google Analytics to collect aggregated, non-personally-identifiable data about how visitors use our website. This data helps us understand traffic patterns and improve the shopping experience. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Our Commitment: We Never Sell Your Data
Your Hair And Wig does not sell, rent, lease, or otherwise transfer your personal information to any third party for their own commercial or marketing purposes. This commitment applies to all customers, including California residents under the CCPA and Canadian residents under PIPEDA.
Cookies, Pixels & Tracking Technologies
We use cookies and similar tracking technologies to make our website function properly, remember your preferences, and understand how customers interact with our store. Cookies are small text files placed on your device by your web browser when you visit our site.
You have the right to control cookies. Most browsers allow you to refuse or delete cookies through their settings. However, disabling certain cookies may affect your ability to use our website correctly — for example, you may not be able to add items to your cart or complete a checkout if essential cookies are disabled.
To learn how to manage cookies in your browser, visit your browser's help documentation. You may also opt out of interest-based advertising via the Digital Advertising Alliance (USA) or the Digital Advertising Alliance of Canada.
Data Retention & Storage
We keep your personal information only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. The table below sets out our specific retention periods.
After these retention periods expire, your data is permanently deleted or irreversibly anonymized so it can no longer identify you.
Your Privacy Rights
Regardless of where you are located in the United States or Canada, you have meaningful rights over your personal information. We take these rights seriously and will respond to all valid requests within the timeframes required by law — and in most cases, much sooner.
To exercise any of the rights described below, please contact us at info@yourhairandwig.com or by phone at +1 561-810-0428. We may ask you to verify your identity before processing your request. We will respond within 30 days (or 45 days if an extension is required, with notice).
You will never face discrimination, price increases, or a reduction in service quality for exercising your privacy rights. If you believe we have not handled your data correctly, you have the right to lodge a complaint with your applicable privacy regulator.
California Consumer Privacy Act (CCPA) & U.S. Privacy Rights
Specific disclosures for residents of California and applicable rights under U.S. federal and state privacy law.
If you are a resident of California, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information. Other U.S. states including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and others have enacted similar privacy legislation. We apply these standards to all U.S. customers where applicable.
Categories of Personal Information Collected (Past 12 Months)
- Identifiers: name, email, IP address, account ID
- Commercial information: orders, purchase history, browsing
- Internet/electronic activity: website usage, device type
- Geolocation: approximate location from IP address
Your CCPA Rights
- Right to know what personal information is collected and how it is used
- Right to delete your personal information (with exceptions)
- Right to opt out of the sale or sharing of personal information
- Right to non-discrimination for exercising these rights
Canadian Privacy Rights (PIPEDA & Provincial Laws)
Specific disclosures and rights for customers located in Canada, including Quebec, British Columbia, and Alberta.
Federal PIPEDA Compliance
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) requires us to collect personal information only for identified, legitimate purposes; obtain your meaningful consent; limit collection to what is necessary; ensure accuracy; protect your data with appropriate security; and provide access or correction upon request.
Quebec Law 25 (Law 25)
Quebec residents are afforded additional rights under Loi 25 (Law 25), which came into full effect in September 2023. This includes the right to data portability, the right to de-indexation (removal of information from search results), and the right to be informed of the use of automated decision-making. We comply with all applicable obligations under Law 25.
Cross-Border Data Transfers
Our store is operated from the United States. When you place an order from Canada, your personal information is transferred to and processed in the United States, where data protection laws may differ from those in Canada. By placing an order, you consent to this cross-border transfer. We ensure appropriate safeguards are in place through our contracts with data processors.
How to Exercise Canadian Rights
To access, correct, or delete your personal information, or to withdraw consent, contact our Privacy Officer at:
info@yourhairandwig.com
Phone: +1 561-810-0428
We will respond within 30 days. If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
How We Protect Your Data
We take the security of your personal information seriously and implement multiple layers of technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
SSL / TLS Encryption
All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS (HTTPS) technology, including during checkout and account login.
PCI-DSS Compliance
All payment data is handled exclusively by PCI-DSS Level 1 certified processors. We never store raw card numbers on our own systems — your financial data is never at risk from our infrastructure.
Access Controls
Access to your personal data is limited to authorized personnel who need it to perform their job duties. All staff with access to customer data are trained on data protection responsibilities.
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant regulators in accordance with applicable US and Canadian law, without undue delay.
Children's Privacy
Our website, products, and services are intended solely for adults aged 18 years and older. We do not knowingly solicit, collect, or store personal information from children under the age of 13 in the United States (as defined by COPPA — the Children's Online Privacy Protection Act) or children under the age of 13 in Canada.
If you are under 13 years of age, please do not submit any personal information to our website or attempt to create an account or make a purchase.
If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information. If you believe we may have collected data from a minor, please contact us immediately at info@yourhairandwig.com.
Minimum Age Requirement
You must be at least 18 years of age to use our website, create an account, or make a purchase. By continuing to use our site, you confirm that you meet this age requirement.
Third-Party Links & Social Media
Our website may contain links to third-party websites, social media platforms, and other external services. This section explains how those links work and your responsibilities when visiting them.
Our Limitation of Responsibility
Our Privacy Policy applies only to yourhairandwig.com. When you click a link that takes you to another website — including payment gateways, shipping tracking pages, or review platforms — that website's own privacy policy applies. We are not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of every website you visit.
Social Media Platforms
We maintain business profiles on the following platforms. Interacting with our content on these platforms is subject to each platform's own privacy policy:
Social Media Pixels & Plugins
Social media platforms such as Facebook, Instagram, and TikTok may place tracking pixels or plugins on our website as part of our advertising setup. These may collect information about your visit even if you do not click on any advertisement. You can manage or disable these through your browser settings or through each platform's ad preferences. We are not responsible for data collected directly by these third parties.
Changes to This Privacy Policy
We review and update this Privacy Policy periodically to reflect changes in our business practices, applicable laws, or regulatory guidance. We are committed to keeping this page current and accurate at all times.
When we make material changes — meaning changes that significantly affect how we collect, use, or share your personal information — we will:
- Update the "Last Updated" date prominently at the top of this page
- Post a notice on our website informing you of the changes
- Where required by law, seek fresh consent from you before using your data in a new way
Your continued use of our website after any changes to this policy constitutes your acceptance of those changes. We encourage you to review this page periodically.
Policy Version History
This is the initial published version of our Privacy Policy. Future revisions will be documented here with dates and a brief summary of changes.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, we want to hear from you. Use any of the contact methods below — we respond during business hours, Monday through Saturday.
Mailing Address
1501 Corporate Dr, Suite 100 #1047
Boynton Beach, FL 33426
United States
Related Store Policies
Your Hair And Wig — Privacy Policy
Last Updated & Effective Date: June 23, 2026 • Governing Law: Florida, United States • Ships to: USA & Canada
© 2026 Your Hair And Wig. All rights reserved. • yourhairandwig.com