Privacy policy

PRIVACY POLICY

Your Hair And Wig Last Updated: May 2026

1. Introduction

At Your Hair And Wig, your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website (www.yourhairandwig.com), make a purchase, or interact with us in any way.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

2. Information We Collect

We collect the following types of information when you interact with our website:

a) Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment gateways — we do not store full card numbers or CVV codes)
  • Order history and purchase details
  • Communications — any messages, emails, or inquiries you send to us

b) Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL (the page that directed you to our site)
  • Cookies and tracking data (see Section 7)

c) Information from Third Parties

We may receive information about you from third-party services such as:

  • Payment processors (PayPal, Shop Pay, etc.)
  • Shipping and logistics providers
  • Marketing and analytics platforms

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders and send order confirmations and shipping updates.
  • Customer Support: To respond to your questions, concerns, and requests in a timely manner.
  • Account Management: To create and manage your customer account if applicable.
  • Payment Processing: To securely process payments and prevent fraudulent transactions.
  • Marketing & Promotions: To send you promotional emails, special offers, and updates about new products — only if you have opted in to receive them.
  • Website Improvement: To analyze how visitors use our website and improve functionality, performance, and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent orders or unauthorized activity.

4. Legal Basis for Processing Your Information

We process your personal information on the following legal grounds:

  • Contractual Necessity: Processing is necessary to fulfill your order and deliver our services.
  • Legitimate Interests: We process data to improve our website, prevent fraud, and communicate with customers.
  • Legal Obligation: We may be required to process certain data to comply with applicable laws.
  • Consent: Where required, we will obtain your explicit consent before processing your data, such as for marketing emails.

5. How We Share Your Information

Your Hair And Wig does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share necessary information with trusted third-party providers who assist us in operating our website and fulfilling orders, including:
    • Payment processors (e.g., PayPal, Shopify Payments)
    • Shipping carriers (e.g., USPS, UPS, FedEx)
    • Email marketing platforms
    • Analytics providers (e.g., Google Analytics)
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred.

All third-party service providers are required to handle your information securely and only for the purposes for which it was shared.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal, accounting, or reporting obligations.
  • Resolve disputes and enforce our agreements.

When your information is no longer needed, we will securely delete or anonymize it. Order records are typically retained for a minimum of 5 years for accounting and tax compliance purposes.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, checkout).
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
  • Preference Cookies: Remember your settings and preferences for a better experience.

Your Cookie Choices:

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request that we correct any inaccurate or incomplete information.
  • Right to Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: Request that we limit how we use your information.
  • Right to Data Portability: Request that we provide your data in a structured, commonly used format.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to Opt Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

To exercise any of these rights, please contact us at Info@yourhairandwig.com. We will respond to all verified requests within 30 days.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

  • SSL Encryption on all pages of our website.
  • PCI-DSS compliant payment processing through trusted gateways.
  • No storage of full credit card numbers or CVV codes on our servers.
  • Regular security reviews and updates to our systems and practices.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us immediately at Info@yourhairandwig.com and we will take steps to delete the information promptly.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Your Hair And Wig and does not cover the privacy practices of any linked third-party sites. We encourage you to review the privacy policies of any website you visit outside of ours.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information.
  • The right to non-discrimination for exercising your privacy rights.

We do not sell your personal information. To exercise your California privacy rights, please contact us at Info@yourhairandwig.com.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Your Hair And Wig 📍 1501 Corporate Dr, Suite 100 #1047, Boynton Beach, FL 33426, United States 📧 Email: Info@yourhairandwig.com 📞 Phone:  +15618100428  🕐 Response Time: Within 1–2 business days