Who We Are & Who This Notice Applies To

Your Hair And Wig is a privately held retail business operating under the laws of the State of Florida, United States. We operate exclusively as an online retailer of wigs, lace front wigs, hair weaves, extensions, synthetic and human hair products, scalp care formulations, styling tools, hair accessories, and related personal care items.

This Legal Notice applies to every person who accesses, browses, or makes a purchase on yourhairandwig.com, regardless of their country of residence. By using our website or completing a purchase, you acknowledge that you have read, understood, and agreed to the disclosures set out in this notice. This Legal Notice is part of a complete legal framework that also includes our Privacy Policy, Terms of Service, Refund Policy, and Shipping Policy.

This website is built on and powered by Shopify Inc. (Ottawa, Ontario, Canada), a third-party e-commerce technology platform. While Shopify provides our checkout, payment infrastructure, and hosting environment, Your Hair And Wig remains the sole operator responsible for all product listings, pricing decisions, customer service, order fulfillment, and the policies published on this website. Shopify is not a co-operator, co-owner, or joint venture partner of this store.

We ship to addresses within the United States, Canada, the United Kingdom, Ireland, Australia, and New Zealand. International visitors from other countries may browse our website freely; however, we cannot currently fulfill orders outside these six jurisdictions. Any expansion of our shipping destinations will be reflected on this page and on our Shipping Policy.

Copyright Protection

All written product descriptions, page copy, blog content, and original creative work published on yourhairandwig.com is copyright © Your Hair And Wig. Protected under the US Copyright Act (17 U.S.C. §§ 101 et seq.), Canada’s Copyright Act (R.S.C. 1985, c. C-42), the UK Copyright, Designs and Patents Act 1988, Ireland’s Copyright and Related Rights Act 2000, Australia’s Copyright Act 1968 (Cth), and New Zealand’s Copyright Act 1994. No portion of this site may be copied, scraped, or reproduced for commercial purposes without our prior written consent.

Trademark Rights

The name “Your Hair And Wig,” our logo, and all associated distinctive brand marks are proprietary to our business. Protected under the Lanham Act (15 U.S.C. § 1051), Canada’s Trademarks Act (R.S.C. 1985, c. T-13), the UK Trade Marks Act 1994, Ireland’s Trade Marks Act 1996, Australia’s Trade Marks Act 1995 (Cth), and New Zealand’s Trade Marks Act 2002. Unauthorized use of our brand identity in connection with competing goods or services constitutes trademark infringement.

Product Image Rights

Product photographs and visuals displayed on yourhairandwig.com are either original images or licensed from our suppliers under documented supplier agreements. Reproduction or commercial use of any product image, promotional graphic, or original photograph from our site without explicit written authorization is prohibited under the copyright law of every jurisdiction listed above.

Product Accuracy, Pricing & Availability

Your Hair And Wig makes every reasonable effort to ensure that all product descriptions, specifications, images, prices, and availability information on yourhairandwig.com are accurate and current across all six markets we serve. However, errors may occasionally occur in a live retail environment.

Product Descriptions & Images: We describe all wigs, lace fronts, weaves, extensions, hair care products, and styling accessories as accurately as possible based on verified supplier specifications. Due to differences in monitor calibration, photography lighting, and display technology, product colors as shown on screen may vary slightly from the physical product received. Product measurements, weight, and cap construction details are provided in good faith based on supplier data.

Pricing & Currency: Prices are displayed in US Dollars (USD) and are subject to change without advance notice. Customers in Canada, the UK, Ireland, Australia, and New Zealand will see an approximate converted total at checkout where currency conversion is enabled by Shopify; the amount actually charged by your card issuer or bank may vary slightly due to exchange rate fluctuations and any conversion fee applied by your financial institution, which is outside our control. In the event a product is listed at an incorrect price due to a typographical error or system fault, Your Hair And Wig reserves the right to cancel the affected order and issue a full refund. We will never fulfill an order at a price that was clearly the result of an error without your confirmation.

Availability: Product availability is updated in real time where our system allows. In the rare event a product sells out after your order is confirmed, our team will contact you within 1–2 business days to arrange a full refund, an equal-or-greater-value substitute, or a backorder at your preference. We never charge you for items we cannot fulfill.

United Kingdom — 14 + 14 Days

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, UK customers may cancel a distance-purchase contract for any reason within 14 calendar days of receiving their goods, without needing to give a reason. You then have a further 14 days to physically return the goods once you have notified us. We will refund the full purchase price, including standard delivery charges, within 14 days of receiving the returned item or evidence of its return. Unless we agree otherwise, you are responsible for the cost of returning the goods. If we fail to inform you of this right, the cancellation window is automatically extended, up to a maximum of 12 months.

Ireland & EU Customers — 14 Days

Under the Consumer Rights Act 2022 and the underlying EU Consumer Rights Directive (2011/83/EU), Irish customers have a 14-day cooling-off (withdrawal) period starting from the day the goods are received, during which the order can be cancelled for any reason and a full refund obtained. You must notify us in writing (email is sufficient) before the period ends and return the goods within 14 days of cancelling. As with UK orders, failure on our part to disclose this right extends your cancellation window by up to 12 months.

United States & Canada — No General Right of Withdrawal

Neither US federal law nor Canadian federal law provides a general statutory “change of mind” cancellation right for ordinary online retail purchases. In the US, the FTC’s Cooling-Off Rule applies only to certain in-person door-to-door sales over $25, and Canadian cooling-off statutes are similarly limited to specific contract types (such as timeshares or gym memberships) rather than general online retail. Your ability to change your mind on a US or Canadian order is governed instead by our Refund & Return Policy, which we honor as a matter of company policy.

Australia & New Zealand — Guarantee-Based, Not Cooling-Off

The Australian Consumer Law and New Zealand’s Consumer Guarantees Act 1993 do not impose a general cooling-off right for standard online purchases (Australia’s 10-business-day cooling-off applies only to unsolicited/door-to-door sales, not to online orders you initiated). Instead, both countries give you robust, non-excludable statutory guarantees that goods will be of acceptable quality, fit for purpose, and match their description — see the Consumer Rights section below. Beyond those guarantees, any additional change-of-mind returns are offered under our Refund & Return Policy.

• FTC Act (15 U.S.C. § 45): Prohibits unfair or deceptive acts in commerce. All our advertising, pricing, and product representations comply with FTC enforcement standards.
• California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100): California residents have the right to know what personal information we collect, request deletion of their data, and opt out of any sale of personal information. See our Privacy Policy.
• Florida Deceptive and Unfair Trade Practices Act (FDUTPA, Fla. Stat. § 501.201): As a Florida-registered business, we comply with FDUTPA, which mirrors the FTC Act at the state level.
• Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312): Any written warranty on a product we sell complies with Magnuson-Moss requirements, with scope and limitations clearly stated in the listing.
• Electronic Fund Transfer Act (EFTA, 15 U.S.C. § 1693): Eligible refunds are processed via the original payment method within the timeframes in our Refund Policy.
• California Safe Cosmetics Act & Prop 65: Cosmetic hair care products shipped to California comply with California’s Safer Consumer Products framework and provide the required warning for any listed chemical present at an actionable concentration.
• Americans with Disabilities Act (ADA, 42 U.S.C. § 12101): We make commercially reasonable efforts to align yourhairandwig.com with WCAG 2.1 Level AA. Contact info@yourhairandwig.com for accessibility assistance.
• Other State Laws: We monitor and aim to comply with applicable consumer-protection, automatic-renewal, and sales-tax laws in every US state where we have customers or a tax collection obligation.

• Canada Consumer Product Safety Act (CCPSA, S.C. 2010, c. 21): All consumer goods sold to Canadian customers meet CCPSA safety standards; recalled products are removed from our catalog immediately.
• Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5): We handle Canadian customers’ personal information under PIPEDA’s ten fair information principles. See our Privacy Policy.
• Canada’s Anti-Spam Legislation (CASL, S.C. 2010, c. 23): Commercial electronic messages to Canadian subscribers are sent only with consent, identify the sender, and include a functioning unsubscribe link.
• Competition Act (R.S.C. 1985, c. C-34): All pricing, promotional claims, and advertising comply with the prohibition on deceptive pricing and manufactured discount claims.
• Textile Labelling Act (R.S.C. 1985, c. T-10): Textile products shipped to Canada include fiber content disclosures with the generic name of each fiber above 5% by mass, its percentage, and country of origin.
• Health Canada Cosmetic Regulations (SOR/2016-121): Cosmetic hair care products shipped to Canada comply with ingredient notification requirements and avoid substances on the Cosmetic Ingredient Hotlist.
• Provincial Consumer Protection Acts: We respect the mandatory consumer rights set out in Ontario’s Consumer Protection Act, 2002, British Columbia’s Business Practices and Consumer Protection Act, Alberta’s Fair Trading Act, and equivalent legislation in Quebec and other provinces — none of which can be waived by contract.

• Consumer Rights Act 2015: Goods supplied to UK customers must be of satisfactory quality, fit for purpose, and as described. Within the first 30 days you have a short-term right to reject faulty goods for a full refund; after that, a tiered right to repair, replacement, price reduction, or refund applies for up to six years (five in Scotland).
• Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013: Provides the 14 (+14)-day cooling-off right described above, plus a requirement to give clear pre-contract information on price, delivery, and cancellation before checkout.
• Consumer Protection from Unfair Trading Regulations 2008 (CPUTRs): Prohibits misleading actions, misleading omissions, and aggressive commercial practices; the Competition and Markets Authority (CMA) may fine businesses directly for breaches under powers in effect since April 2025.
• UK GDPR & Data Protection Act 2018: Personal data of UK customers is processed under the UK GDPR regime; you have the rights of access, rectification, erasure, and objection described in our Privacy Policy. The UK supervisory authority is the Information Commissioner’s Office (ICO).
• Privacy and Electronic Communications Regulations (PECR) 2003: Marketing emails and SMS to UK subscribers require consent, and cookies that are not strictly necessary require your opt-in before they are set.
• Equality Act 2010: We work to ensure yourhairandwig.com is accessible to UK customers with disabilities, consistent with WCAG 2.1 Level AA.
• Import VAT & Trading Standards: UK VAT is applied at checkout as described above; consumer-protection enforcement in the UK sits with Trading Standards services and the CMA.

• Consumer Rights Act 2022: Goods must conform to the contract — matching description, fit for purpose, and of the quality a reasonable person would expect — with a 30-day short-term right to reject faulty goods and repair/replacement/refund remedies thereafter.
• European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484/2013): Implements the EU Consumer Rights Directive, giving Irish customers the 14-day withdrawal right described above and mandatory pre-contract information duties.
• Consumer Protection Act 2007: Prohibits misleading and aggressive commercial practices, and requires that discount and “sale” pricing be genuine.
• GDPR & Data Protection Act 2018 (Ireland): Personal data of Irish customers is processed under the EU GDPR as implemented in Ireland; the supervisory authority is the Data Protection Commission (DPC). See our Privacy Policy.
• ePrivacy Regulations (S.I. No. 336/2011): Cookies and similar technologies that are not strictly necessary require your consent before being set, and marketing electronic communications require opt-in consent.
• VAT & Import One-Stop Shop (IOSS): Irish VAT is applied at checkout on qualifying low-value consignments as described above.
• Consumer Complaints: Irish customers can escalate unresolved complaints to the Competition and Consumer Protection Commission (CCPC). We note that the EU’s Online Dispute Resolution platform was permanently discontinued by the European Commission on 20 July 2025 and is no longer available or required as a reference point.

• Australian Consumer Law (ACL, Schedule 2 of the Competition and Consumer Act 2010 (Cth)): Every product we sell carries automatic, non-excludable consumer guarantees of acceptable quality, fitness for purpose, and matching description. Where a guarantee is not met, you are entitled to a repair, replacement, or refund depending on whether the failure is major or minor.
• Misleading or Deceptive Conduct (ACL s18) & False Representations (ACL s29): We do not make false or misleading statements about price, quality, origin, or the existence of a sponsorship or approval.
• Country of Origin Claims: Any “Made in” or country-of-origin claim we make about a product complies with the ACL’s safe-harbour requirements for such representations.
• Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs): We handle the personal information of Australian customers in line with the 13 APPs, including notification of eligible data breaches to the Office of the Australian Information Commissioner (OAIC) where required.
• Spam Act 2003 (Cth): Commercial electronic messages sent to Australian subscribers require consent, identify the sender, and provide a functional unsubscribe facility.
• GST on Low-Value Imported Goods: Australian GST (10%) is applied at checkout on qualifying consignments as described above, in line with the ATO’s low-value imported goods regime.
• State & Territory Regulators: The ACL is enforced nationally by the ACCC and concurrently by state and territory fair trading bodies, including NSW Fair Trading, Consumer Affairs Victoria, the Queensland Office of Fair Trading, WA Consumer Protection, and equivalent regulators in South Australia, Tasmania, the ACT, and the Northern Territory. Australian customers may also raise unresolved disputes with their state or territory civil and administrative tribunal.
• Disability Discrimination Act 1992 (Cth): We work to make yourhairandwig.com accessible to Australian customers with disabilities.

• Consumer Guarantees Act 1993 (CGA): Goods supplied to New Zealand customers must be of acceptable quality, fit for purpose, and correspond with their description. These guarantees cannot be excluded or limited by contract for consumer purchases, and remedies include repair, replacement, or refund depending on whether a failure is substantial.
• Fair Trading Act 1986: Prohibits misleading or deceptive conduct, false representations, and unsubstantiated claims in trade, including in relation to price, quality, and country of origin.
• Privacy Act 2020 & Information Privacy Principles (IPPs): We handle the personal information of New Zealand customers under the 13 IPPs, including notification of notifiable privacy breaches to the Office of the Privacy Commissioner where required.
• Unsolicited Electronic Messages Act 2007 (UEMA): Commercial electronic messages to New Zealand subscribers require consent, sender identification, and a working unsubscribe mechanism.
• GST on Low-Value Imported Goods: New Zealand GST (15%) is applied at checkout on qualifying consignments as described above, under Inland Revenue’s offshore-supplier GST regime.
• Dispute Resolution: Unresolved consumer disputes may be raised with the New Zealand Commerce Commission (for Fair Trading Act matters) or, for smaller claims, the Disputes Tribunal.
• Human Rights Act 1993: We work to make yourhairandwig.com accessible to New Zealand customers with disabilities.

General Limitation of Liability

To the fullest extent permitted by applicable law, Your Hair And Wig’s total liability for any claim arising from a transaction on yourhairandwig.com — whether based on contract, negligence, strict liability, or any other legal theory — shall not exceed the total amount you paid for the specific product or products giving rise to the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or any product purchased from us, except where such limitation is prohibited by mandatory law in your jurisdiction, including the non-excludable consumer guarantees described below.

Product Use Disclaimer

Hair care products, styling tools, chemical treatments, and scalp formulations are sold for personal consumer use only, to be used in accordance with the manufacturer’s included instructions. Your Hair And Wig is not liable for any adverse reaction, allergic response, injury, or damage resulting from misuse, use contrary to instructions, or use by persons with known sensitivities to disclosed ingredients.

Customers are individually responsible for reviewing all ingredient disclosures on product labels and listings before use. We strongly encourage conducting a patch test before applying any new cosmetic formulation to the scalp or skin, particularly for individuals with known allergies or sensitivities.

Statutory Rights Not Affected

Nothing in this Limitation of Liability section is intended to override, restrict, or waive any right that cannot be lawfully excluded under applicable consumer protection legislation.

This includes, without limitation: Canada’s provincial consumer protection statutes; the United Kingdom’s Consumer Rights Act 2015 implied terms and 30-day short-term right to reject; Ireland’s Consumer Rights Act 2022 conformity guarantees; the non-excludable consumer guarantees under Australia’s Australian Consumer Law; and New Zealand’s Consumer Guarantees Act 1993. Where any of these statutes grants you a stronger right than stated elsewhere in this Legal Notice, the statutory right prevails.

Governing Law & Dispute Resolution

Governing Law: This Legal Notice, our Terms of Service, and all purchase transactions completed on yourhairandwig.com are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles, except where a different law is mandatorily applicable in your country, state, province, or territory under local consumer protection legislation.

International Customers: For customers located in Canada, the United Kingdom, Ireland, Australia, or New Zealand, this choice of Florida law does not deprive you of the protection of any mandatory consumer-protection provisions of the law of your own country that cannot be waived by agreement. You retain all statutory rights granted under your local federal, state, provincial, or territorial consumer law, and this Legal Notice does not diminish those rights.

Jurisdiction: Any claim or dispute arising between you and Your Hair And Wig shall be subject to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida, USA, unless otherwise required by mandatory law in your jurisdiction. Where mandatory local law preserves your right to bring a claim in the courts of your own country, that right is not affected.

Severability: If any provision of this Legal Notice is found to be unenforceable or invalid by a court or tribunal of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of this Legal Notice will remain in full force and effect.

Electronic Communications & Consent

When you place an order on yourhairandwig.com, create an account, or submit an inquiry through our contact channels, you consent to receiving electronic communications from Your Hair And Wig related to your account, order status, shipping notifications, and service updates.

Transactional Emails: Order confirmations, shipping tracking notifications, refund confirmations, and customer service responses will be sent to the email address provided at checkout. These are necessary to fulfill our obligations to you and will be sent regardless of your marketing email preferences.

Marketing Communications: Promotional emails, new arrival announcements, and special offers are sent only with your explicit opt-in consent, in every market we serve. You may withdraw consent and unsubscribe at any time by clicking the “Unsubscribe” link in any marketing message, or by emailing info@yourhairandwig.com. Unsubscribe requests are processed within 10 business days.

Country-Specific Marketing Rules: Messages to Canadian subscribers comply with CASL; messages to UK subscribers comply with PECR; messages to Irish/EU subscribers comply with the ePrivacy Regulations; messages to Australian subscribers comply with the Spam Act 2003; and messages to New Zealand subscribers comply with the Unsolicited Electronic Messages Act 2007. Every marketing message we send identifies Your Hair And Wig as the sender, includes our contact details, and provides a clear and functioning unsubscribe mechanism.

Shopify Inc. — E-Commerce Platform

This website is built on and operated through Shopify Inc. (150 Elgin Street, Ottawa, Ontario, Canada). Shopify provides checkout and payment processing, order management infrastructure, SSL security, and website hosting. Your interaction with our checkout process is governed jointly by our policies and Shopify’s own Terms of Service and Privacy Policy.

Your Hair And Wig retains full and exclusive responsibility for all product quality, customer service, fulfillment, and the consumer-facing policies published on this website, in every country we ship to. Shopify is not liable for any product claim, fulfillment failure, or customer service matter that is our responsibility.

Payment Processors & Financial Security

Payments on yourhairandwig.com are processed through Shopify Payments and integrated payment gateway partners. These processors operate under their own terms, privacy policies, and PCI DSS Level 1 compliance standards.

Your Hair And Wig does not store, have access to, or process full payment card numbers on our own servers at any point in the transaction. All card data is captured and held exclusively within our payment processor’s PCI-compliant environment. All transactions are encrypted using SSL/TLS technology, worldwide.

Third-Party Links Disclaimer

yourhairandwig.com may contain links to third-party websites including regulatory authority pages (FTC, FDA, Health Canada, the CCPC, the CMA, the ACCC, the New Zealand Commerce Commission), supplier reference materials, and social media platforms. These links are provided for informational convenience only.

Your Hair And Wig does not control, endorse, or accept responsibility for the content, privacy practices, or terms of any third-party website you access through a link on our site. We encourage you to review the privacy policy and terms of service of any third-party website before providing personal information or making a purchase through that site.

Accessibility Statement

Your Hair And Wig is committed to making yourhairandwig.com usable by all customers, including those with disabilities. We work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we work toward compliance with the Americans with Disabilities Act (ADA) in the United States, the Accessible Canada Act and applicable provincial legislation (such as Ontario’s AODA) in Canada, the Equality Act 2010 in the United Kingdom, applicable Irish and EU accessibility standards, the Disability Discrimination Act 1992 in Australia, and the Human Rights Act 1993 in New Zealand.

If you experience any accessibility barrier on our site — such as difficulty navigating pages, reading product descriptions, or completing a purchase — please contact us at info@yourhairandwig.com or call +1 561-810-0428 and we will make every effort to resolve the issue and assist you promptly.

Changes to This Legal Notice

Your Hair And Wig reserves the right to update, modify, or replace this Legal Notice at any time to reflect changes in applicable law in any of the countries we serve, updates to our business operations, changes to the products or services we offer, or amendments required by Shopify’s platform policies.

The Last Updated and Effective date shown at the top and bottom of this page reflects when the most recent revision was made. When we make material changes that significantly affect your existing legal rights or alter the terms under which we process your personal data, we will endeavor to notify you by email prior to the change taking effect — provided you have an active account or have placed a recent order.

For non-material updates — such as clarifications, formatting corrections, or minor additions to existing sections — we will update the effective date without individual notification. We therefore encourage all customers to review this Legal Notice periodically, particularly before placing a new order.

Your continued use of yourhairandwig.com after any posted update constitutes your acceptance of the revised Legal Notice, to the extent permitted by mandatory law in your jurisdiction. If you disagree with any change, you may discontinue use of our website and contact us at info@yourhairandwig.com to resolve any outstanding orders or concerns.

• Business Address 1501 Corporate Dr, Suite 100 #1047
  Boynton Beach, Florida 33426
  United States
• Phone +1 561-810-0428
• Email info@yourhairandwig.com
• Live Chat Available on our website during business hours
• Business Hours Monday – Saturday: 9:00 AM – 6:00 PM
  (GMT-05:00) Eastern Time