Contact Us

Contact Us – Your Hair And Wig

Boynton Beach, Florida  |  Shipping USA & Canada

We Are Here to Help You

Have a question about your order, our products, or our policies? Reach out to the Your Hair And Wig team — Monday through Saturday, 9:00 AM to 6:00 PM Eastern Time.

Replies Within 1 Business Day Mon – Sat, 9 AM – 6 PM EST Phone, Email & Live Chat
1 Day
Average Email Response Time
6 Days
Customer Support Availability
3+
Ways to Reach Us
USA & CA
Customers We Serve

Choose Your Preferred Contact Method

We offer multiple ways to get in touch so you can connect with us in whatever way works best for you. All channels are monitored during our published business hours.

Phone

Speak directly with our support team during business hours.

+1 561-810-0428 Available Mon – Sat

Email

Send us a message and we will respond within one business day.

info@yourhairandwig.com Response in 1 Business Day

Live Chat

Chat with us instantly through the live chat widget on our website.

Open Live Chat During Business Hours

Visit Our Office

Our registered business address for correspondence and verification.

1501 Corporate Dr, Suite 100 #1047
Boynton Beach, FL 33426, USA
US Business Address

Contact Form & Store Information

Fill out the form below and a member of our team will respond within one business day. For urgent matters, please call us directly at +1 561-810-0428.

Send Us a Message

All fields marked with an asterisk (*) are required. Your inquiry will be routed to the right team member and responded to within one business day.

For faster assistance on existing orders, please have your order number ready. Order numbers begin with #YHAW- and can be found in your confirmation email.

By submitting this form, you agree to our Privacy Policy. We will never share your personal information with third parties.

Our Contact Details

All verified business information

Business Hours

Eastern Standard Time (EST/GMT-05:00)

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed
Open Today Eastern Standard Time (New York)

Emails submitted outside of business hours are reviewed and responded to on the next available business day.

Our Response Commitments

What you can expect from us

  • Email and contact form inquiries are answered within 1 business day.
  • Phone inquiries are answered in real time during business hours.
  • Live chat messages are answered in real time while the widget shows as active.
  • Return and refund requests are processed within 2–3 business days of submission.
  • Order tracking confirmations are emailed automatically within 24 hours of shipment.

Find Us on the Map

Your Hair And Wig is a registered US business headquartered in Boynton Beach, Florida. The address below is our official registered business address on file.

Your Hair And Wig  |  1501 Corporate Dr, Suite 100 #1047, Boynton Beach, FL 33426, United States  |  Phone: +1 561-810-0428

What Can We Assist You With?

Whether you have a question about a specific product, need help tracking your order, or want to initiate a return, our team is equipped to help. Browse the common topics below for fast answers.

Order Status & Tracking

If you have not received a shipping confirmation email within 2 business days of your order, or if your tracking link shows no updates, please contact us with your order number.

Track My Order

Returns & Exchanges

We accept returns and exchanges on eligible items within the timeframe stated in our Refund Policy. Items must be unused, in their original packaging, and accompanied by your order number.

View Refund Policy

Payment & Billing Questions

For questions about charges, payment methods accepted (Visa, Mastercard, Amex, PayPal, Shop Pay), currency (USD and CAD), or billing discrepancies, our team will clarify and resolve any concerns promptly.

Billing & Payment Policy

Product Questions (Wigs & Hair Care)

Not sure whether a wig is human hair or synthetic? Curious about lace type, density, or whether a hair oil contains allergens? Our team has detailed product knowledge and can guide your purchase decision.

Browse All Products

Shipping to USA & Canada

We ship to all 50 US states and Canada. For questions about estimated delivery times, customs duties on Canadian orders, or specific carrier information, please refer to our shipping policy or contact us directly.

Shipping Policy

Damaged or Incorrect Items

If you received the wrong product or an item arrived damaged, please email us at info@yourhairandwig.com with photos of the item and your order number. We will resolve this at no cost to you.

Our Refund Policy

Follow Your Hair And Wig

Follow us on social media for the latest arrivals, wig styling tutorials, hair care tips, and exclusive promotions. We are active across all four channels and post regularly.

Please note: Social media channels are not monitored for customer support inquiries. For all order, product, and policy questions, please use the contact methods listed above.

Ready to Shop Premium Hair & Wigs?

Browse our full catalog of wigs, lace fronts, hair care products, and styling tools. Fast, tracked shipping across the USA and Canada.

Shop All Products Read Our FAQ
Last Updated & Effective Date: June 22, 2026  |  yourhairandwig.com  |  Privacy Policy  |  Terms of Service  |  About Us