Contact Us
Boynton Beach, Florida | Shipping USA & Canada
We Are Here to Help You
Have a question about your order, our products, or our policies? Reach out to the Your Hair And Wig team — Monday through Saturday, 9:00 AM to 6:00 PM Eastern Time.
Choose Your Preferred Contact Method
We offer multiple ways to get in touch so you can connect with us in whatever way works best for you. All channels are monitored during our published business hours.
Phone
Speak directly with our support team during business hours.
+1 561-810-0428 Available Mon – SatSend us a message and we will respond within one business day.
info@yourhairandwig.com Response in 1 Business DayLive Chat
Chat with us instantly through the live chat widget on our website.
Open Live Chat During Business HoursVisit Our Office
Our registered business address for correspondence and verification.
1501 Corporate Dr, Suite 100 #1047Boynton Beach, FL 33426, USA US Business Address
Contact Form & Store Information
Fill out the form below and a member of our team will respond within one business day. For urgent matters, please call us directly at +1 561-810-0428.
Send Us a Message
All fields marked with an asterisk (*) are required. Your inquiry will be routed to the right team member and responded to within one business day.
Our Contact Details
All verified business information
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Business Name Your Hair And Wig
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Registered Address 1501 Corporate Dr, Suite 100 #1047
Boynton Beach, FL 33426, USA -
Phone +1 561-810-0428
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Email info@yourhairandwig.com
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Website yourhairandwig.com
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Shipping Destinations United States (all 50 states) & Canada
Business Hours
Eastern Standard Time (EST/GMT-05:00)
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | Closed |
Emails submitted outside of business hours are reviewed and responded to on the next available business day.
Our Response Commitments
What you can expect from us
- Email and contact form inquiries are answered within 1 business day.
- Phone inquiries are answered in real time during business hours.
- Live chat messages are answered in real time while the widget shows as active.
- Return and refund requests are processed within 2–3 business days of submission.
- Order tracking confirmations are emailed automatically within 24 hours of shipment.
Find Us on the Map
Your Hair And Wig is a registered US business headquartered in Boynton Beach, Florida. The address below is our official registered business address on file.
What Can We Assist You With?
Whether you have a question about a specific product, need help tracking your order, or want to initiate a return, our team is equipped to help. Browse the common topics below for fast answers.
Order Status & Tracking
If you have not received a shipping confirmation email within 2 business days of your order, or if your tracking link shows no updates, please contact us with your order number.
Track My OrderReturns & Exchanges
We accept returns and exchanges on eligible items within the timeframe stated in our Refund Policy. Items must be unused, in their original packaging, and accompanied by your order number.
View Refund PolicyPayment & Billing Questions
For questions about charges, payment methods accepted (Visa, Mastercard, Amex, PayPal, Shop Pay), currency (USD and CAD), or billing discrepancies, our team will clarify and resolve any concerns promptly.
Billing & Payment PolicyProduct Questions (Wigs & Hair Care)
Not sure whether a wig is human hair or synthetic? Curious about lace type, density, or whether a hair oil contains allergens? Our team has detailed product knowledge and can guide your purchase decision.
Browse All ProductsShipping to USA & Canada
We ship to all 50 US states and Canada. For questions about estimated delivery times, customs duties on Canadian orders, or specific carrier information, please refer to our shipping policy or contact us directly.
Shipping PolicyDamaged or Incorrect Items
If you received the wrong product or an item arrived damaged, please email us at info@yourhairandwig.com with photos of the item and your order number. We will resolve this at no cost to you.
Our Refund PolicyOur Store Policies
We maintain clear, publicly accessible policies covering every aspect of your shopping experience. Click any policy below to read the full document.
Follow Your Hair And Wig
Follow us on social media for the latest arrivals, wig styling tutorials, hair care tips, and exclusive promotions. We are active across all four channels and post regularly.
Please note: Social media channels are not monitored for customer support inquiries. For all order, product, and policy questions, please use the contact methods listed above.
Ready to Shop Premium Hair & Wigs?
Browse our full catalog of wigs, lace fronts, hair care products, and styling tools. Fast, tracked shipping across the USA and Canada.
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