Product Disclaimer & Safety Policy
Boynton Beach, Florida | Shipping USA & Canada
Wear It With Confidence.
Product Disclaimer & Safety Policy
Honest, plain-language information about how our wigs, hair extensions, hair care formulas, and styling tools are described, used, and shipped — so you always know exactly what you're buying.
Purpose & Scope of This Policy
This Product Disclaimer & Safety Policy explains, in plain language, how Your Hair And Wig describes its products, what customers should know before purchasing, and what responsibilities apply to both our store and our customers when using wigs, hair extensions, hair care formulas, styling tools, and related accessories.
This policy applies to every product listed on yourhairandwig.com, including all listings shown in our Google Shopping ads, and to every order shipped within the United States and to Canada. It is written to work alongside — not replace — our Terms of Service, Refund Policy, Shipping Policy, and Privacy Policy.
We have written every section below ourselves, specifically for the products we actually sell. Nothing here is generic boilerplate — it reflects how our wigs, hair growth oils, styling tools, and accessories are sourced, described, and shipped to real customers across the USA and Canada.
General Product Disclaimer
A short summary of the core principle behind every listing on our store, followed by the specific commitments we make to every customer.
Descriptions Are Informational
Product titles, descriptions, and images are provided to help you choose the right item. They describe typical appearance, materials, and performance, but individual units can vary slightly due to natural hair texture, dye lots, and manufacturing batches.
Not Medical or Professional Advice
Nothing on our website constitutes medical, dermatological, or professional cosmetology advice. Our hair care and styling products are sold for general cosmetic use, not as a substitute for consultation with a doctor, dermatologist, or licensed stylist.
Results May Vary by Person
Where customer reviews, before/after imagery, or testimonials appear on a product page, individual results may vary based on hair type, scalp condition, application technique, and consistency of use. We do not guarantee identical outcomes for every user.
We Welcome Questions First
If any product description, image, or specification is unclear, we would rather answer your question before you order than have you guess. Contact us at info@yourhairandwig.com or +1 (561) 810-0428 any time.
Wigs, Lace Fronts & Hair Extensions
We sell both human hair wigs (including 13x4 and 13x6 HD lace fronts) and synthetic fiber wigs, as well as clip-in extensions and weaves. Every listing clearly states which type of hair the item is made from — we never market a synthetic wig as human hair, or the reverse.
- Color names (such as "Honey Blonde 613" or "Natural Black") are descriptive labels. Actual shade can differ slightly depending on lighting, your screen's color calibration, and natural variation between hair bundles.
- Density figures (e.g., 150%–250%) describe the manufacturer's standard fullness rating for that style and may vary by a small margin between units of the same listing.
- Lace color (transparent, HD, or brown) is matched to a general skin-tone range and may require professional tinting or makeup matching for a seamless blend with darker or lighter complexions.
- Pre-plucked hairlines, baby hairs, and bleached knots are standard manufacturing features on most lace front styles and are included only where stated in the listing.
- For hygiene and safety reasons explained in our Refund Policy, wigs and hairpieces that have been worn, styled, or altered cannot be returned.
Hair Growth Oils, Serums & Treatment Masks
We carry argan oil, rosemary and ginger essential oils, scalp treatment masks, and similar formulas. These are cosmetic grooming products, not medications, and we describe them accordingly.
Cosmetic Use Only
Our hair growth oils, scalp serums, and conditioning masks are formulated and sold as cosmetic grooming products intended to nourish hair and scalp, add shine, and reduce the appearance of dryness or breakage. They are not approved by the FDA or Health Canada to diagnose, treat, cure, or prevent any disease, including medical hair loss conditions such as androgenetic alopecia.
"Reduce Hair Loss" Language
Where a product description references reducing the appearance of hair loss, breakage, or thinning, this refers to supporting healthier-looking hair through moisture and nourishment — not a clinical treatment for a diagnosed medical condition. If you have a diagnosed scalp or hair-loss condition, please consult a dermatologist before using any new product.
Ingredient Transparency
Main ingredients, net content, and storage instructions listed in each product specification table are taken directly from manufacturer documentation. If you require a full ingredient list before purchasing (for example, due to a known allergy), email us at info@yourhairandwig.com and we will provide it prior to your order.
External Use Only
All oils, serums, shampoos, conditioners, and masks sold by Your Hair And Wig are intended for external, topical hair and scalp use only. They are not intended for ingestion. Keep all hair care products out of reach of children and away from eyes; if accidental eye contact or ingestion occurs, rinse thoroughly and seek medical attention.
Styling Tools & Heated Devices
Our catalog includes hair dryers, straighteners, trimmers, and other heated or electrically powered styling tools. These items carry inherent risks common to all heat-based beauty appliances, and we ask every customer to use them responsibly.
- Always read the manufacturer's printed instructions included with the device before first use.
- Never use heated tools on wet hair unless the specific product is explicitly listed as designed for wet-to-dry use.
- Allow tools to cool fully on a heat-resistant surface before storing, and unplug devices when not in use.
- Voltage and plug compatibility: tools sold to US customers are rated for 120V outlets; tools sold to Canadian customers are equally compatible with standard Canadian 120V household outlets. Do not use with voltage converters not rated for the device.
- Discontinue use immediately and contact us if a device overheats abnormally, smokes, sparks, or shows any sign of electrical damage.
Hair Accessories, Lash Clusters & Small Parts
Headbands, scrunchies, scarves, clip-ins, and false lash clusters are sold as cosmetic accessories. A few practical notes apply to this category specifically.
Eyelash Clusters
Segmented lash clusters are sold for use with a separately purchased, cosmetic-grade lash adhesive. We do not include adhesive unless explicitly stated in the listing. Always patch-test adhesive on a small area of skin and avoid contact with the eye itself.
Small Parts & Choking Hazard
Items such as elastic hair bands, small clips, and lash clusters contain small components. These products are intended for adult and teen use and are not designed or tested as children's toys. Keep away from infants and young children.
Material Sensitivities
Clips, combs, and elastic bands may contain metal components, synthetic fibers, or latex-adjacent elastic materials. If you have a known metal or latex sensitivity, please contact us before ordering so we can confirm the exact materials used in a specific listing.
- ✓ Product photos reflect the actual item style and color family
- ✓ Listed measurements use standard industry sizing methods
- ✓ Screen calibration can shift perceived color slightly
- ✓ We disclose known variation directly in the listing where relevant
Imagery, Color Accuracy & Sizing
We display genuine product photography for every listing and avoid stock imagery that does not represent the item being sold. Even so, a small amount of variation is unavoidable with hair products, and we want every customer to understand why.
Color: Monitor and mobile screen calibration can shift how a shade appears. Hair color names (such as "1B/30 Highlight" or "Honey Blonde 613") describe an industry-standard tone family rather than an exact, lab-matched pigment code.
Sizing: Wig cap sizes, lengths (measured in inches from the lace), and lash dimensions are taken from manufacturer specifications. We list these figures directly on each product page so you can compare against your own measurements before ordering.
Quantity & bundling: Where a listing is sold "per piece," "per pack," or "per set," the exact unit count is stated in the product title or variant selector before checkout.
Health & Performance Claims Policy
We hold our own marketing to a clear, self-imposed standard so that no listing on our store — or in our Google Shopping ads — overstates what a cosmetic product can do.
Individual Results May Vary
Any testimonial, customer review, or before/after reference appearing on our product pages reflects one individual's personal experience. It is not a guarantee that you will achieve the same result. We do not pay reviewers to make specific performance promises, and we do not edit customer reviews to remove balanced or mixed feedback.
No Disease Treatment Claims
We do not claim that any product sold on our store cures, treats, or prevents a medical condition, including clinically diagnosed hair loss, alopecia, scalp disease, or dermatological disorders. Where a description mentions "nourishing," "strengthening," or "reducing breakage," this refers to general cosmetic conditioning benefits only.
No Guaranteed Outcomes
We do not promise that any product will produce a specific, guaranteed outcome (for example, a precise amount of hair growth, a specific shine level, or a guaranteed hold time for styling products). Performance depends on individual hair type, application method, and consistency of use.
No Pharmaceutical Comparisons
We never market any product as equivalent or comparable to a prescription drug, controlled substance, or anabolic steroid, and we do not use product names designed to resemble pharmaceutical brand names. Our hair growth oils and serums are cosmetic formulas, not pharmaceutical alternatives.
Plain-Language Descriptions
We avoid vague or exaggerated marketing language across our listings and Google Shopping ads. If a description on our site currently reads in a way that seems to overstate a result, we encourage you to flag it using the report form in Section 14 — we review and correct flagged listings promptly.
Allergies, Sensitivities & Patch Testing
Hair oils, serums, masks, shampoos, conditioners, and styling products contain natural and synthetic ingredients that may cause a reaction in individuals with specific sensitivities, even when a product is labeled "natural" or "organic."
- Before first use, apply a small amount of any new oil, serum, mask, shampoo, or conditioner to a small area of skin (such as the inner wrist or behind the ear) and wait 24 hours to check for irritation.
- Discontinue use immediately if you experience redness, itching, swelling, burning, or any other unusual reaction, and rinse the affected area with water.
- If irritation persists or worsens, seek advice from a physician or dermatologist.
- Synthetic wig fibers and lace materials may contain trace components common to synthetic textiles; customers with known synthetic-fiber or adhesive sensitivities should review material details on the product page or contact us before ordering.
- Lash adhesives sold or used alongside our lash clusters should always be patch-tested per the adhesive manufacturer's own instructions, separately from our products.
United States Compliance Standards
As a US-registered business shipping nationwide, we structure our product claims and disclosures around the following federal frameworks.
FTC Truth-in-Advertising Standards
Under Federal Trade Commission guidelines, advertising must be truthful, substantiated, and not misleading. We apply this standard to every product description, ad, and image on our store: we do not use fabricated urgency, fake countdown claims, or unverifiable performance statistics.
FTC Endorsement Guides
Where customer reviews or testimonials appear on our site, they reflect genuine purchaser feedback. We do not fabricate reviews or pay for reviews that misrepresent typical results, consistent with FTC guidance on endorsements and testimonials.
Cosmetics Labeling (FDA Framework)
Our hair care formulas are sold as cosmetics under the framework administered by the US Food and Drug Administration. They are not marketed as drugs, and we do not make disease-treatment claims that would reclassify them as pharmaceutical products requiring separate FDA drug approval.
State Consumer Protection Laws
We comply with applicable state-level consumer protection and deceptive trade practices statutes, including those of Florida, where our business is registered and headquartered at 1501 Corporate Drive, Suite 100 #1047, Boynton Beach, FL 33426.
Canadian Compliance Standards
We ship to all Canadian provinces and territories and apply the following Canadian regulatory frameworks to products sold into Canada.
Consumer Packaging and Labelling Act
Net content, ingredient information, and country-of-origin details for applicable hair care products are presented accurately to support compliance with Canada's Consumer Packaging and Labelling Act requirements for products sold to Canadian addresses.
Cosmetics Regulations (Food and Drugs Act)
Hair oils, serums, shampoos, conditioners, and styling products shipped to Canada are sold as cosmetics within the meaning of Canada's Food and Drugs Act and Cosmetic Regulations. We do not represent these products as therapeutic products or natural health products requiring separate Health Canada product licensing.
Canada Consumer Product Safety Act
Styling tools, accessories, and small-parts items shipped to Canada are described accurately with respect to intended use and age suitability, in line with the general safety expectations set out under the Canada Consumer Product Safety Act (CCPSA).
Competition Act & Bilingual Disclosure
Promotional and pricing claims for Canadian customers reflect genuine, substantiated information consistent with Canada's Competition Act provisions on misleading representations. Canadian customers may request key product and policy information in French by contacting info@yourhairandwig.com.
Limitation of Liability
To the fullest extent permitted under applicable United States and Canadian law, Your Hair And Wig is not liable for indirect, incidental, or consequential outcomes arising from the ordinary use of our products when used as intended and in accordance with included instructions and the guidance in this policy.
This limitation does not apply where harm results from a genuine product defect, undisclosed material safety issue, or our own negligence, and it does not override any consumer protection rights that cannot lawfully be waived under US federal or state law, or Canadian federal or provincial law.
Customers remain responsible for following included product instructions, performing recommended patch tests, and using heated tools and accessories as intended. This section works together with — and does not replace — the liability terms in our Terms of Service.
Pricing, Currency & Availability Accuracy
We keep our pricing and stock information accurate and synchronized across our website and our Google Shopping product feed.
Currency Display
Prices are displayed in USD for US orders and automatically convert to CAD for Canadian customers using the currency selector at checkout. The currency and final total are always confirmed before payment is submitted.
Genuine Sale Pricing
Where a listing shows a strikethrough "regular price" alongside a sale price, the higher price reflects a price the item has genuinely been offered at on our store. We do not fabricate inflated reference prices solely to create the appearance of a discount.
Real-Time Stock Status
Our Shopify inventory system reflects live stock counts. Items marked "in stock" are available for immediate processing; items that sell out are automatically marked unavailable. We do not knowingly accept payment for an item we cannot fulfill within a reasonable timeframe without contacting you first.
Shipping Cost Disclosure
Estimated shipping costs and delivery windows are disclosed before payment, consistent with our published Shipping Policy. We currently ship only within the United States and to Canada; we do not accept orders for delivery outside these two countries.
Report a Product Concern or Safety Issue
If you believe a product listing is inaccurate, a description overstates a result, or an item you received raised a safety concern, please tell us directly using the form below.
How We Update This Policy
We review this Product Disclaimer & Safety Policy regularly to keep it aligned with our current product catalog, applicable US and Canadian regulations, and Google Shopping advertising requirements.
When we make a material change, we update the "Last Updated" and "Effective Date" shown at the top of this page. We encourage customers to revisit this page periodically, particularly before purchasing a product category that is new to them.
This policy does not apply retroactively to claims made about discontinued products that are no longer listed on our store.
Read Our Other Store Policies
This Product Disclaimer & Safety Policy works together with the following policies to give you a complete picture of how we operate.
Contact Your Hair And Wig
Questions about a specific product, an ingredient, a styling tool, or anything in this policy? We are here to help.
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Business Address 1501 Corporate Dr, Suite 100 #1047
Boynton Beach, Florida 33426
United States -
Phone +1 (561) 810-0428
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Email info@yourhairandwig.com
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Live Chat Available on our website during business hours
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Business Hours Monday – Saturday: 9:00 AM to 6:00 PM
(GMT-05:00) Eastern Standard Time
Shop With Full Confidence
Every wig, treatment, tool, and accessory we sell is described honestly so you know exactly what to expect. Browse our full catalog or reach out with any question before you order.
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