Sustainability & Ethics Policy
Sustainability & Ethics Policy
An honest account of how we source, vet, and ship the products in our catalog — and the standards we hold our suppliers to. Grounded in US and Canadian law, written without exaggeration.
What This Policy Covers
This policy explains how Your Hair And Wig approaches sourcing, supplier oversight, environmental responsibility, and honest marketing across everything we sell at yourhairandwig.com — human hair and synthetic wigs, lace fronts and weaves, hair growth oils and serums, styling tools, and hair accessories.
We are a small retailer, not a manufacturer. We do not operate factories, farms, or processing facilities. What we control directly is who we choose to buy from, what documentation we require before a product goes live, and how transparently we describe what we sell. This policy is written around those three points, and we have tried to avoid vague promises we cannot actually stand behind.
This policy applies to every supplier relationship and every product listing on our site, whether shipped to a US or Canadian address. If something here does not match what you see on a specific listing, please contact our team so we can investigate and correct it.
Governing Laws & Regulations
This policy is informed by, and kept current with, the following primary authorities:
- Tariff Act of 1930, Section 307 (19 U.S.C. § 1307)
- Uyghur Forced Labor Prevention Act (Public Law 117-78)
- Trafficking Victims Protection Act, as reauthorized (22 U.S.C. § 7101 et seq.)
- FTC Green Guides on environmental marketing claims (16 C.F.R. Part 260)
- Canada's Fighting Against Forced Labour and Child Labour in Supply Chains Act (S.C. 2023, c. 9)
- Canada's Competition Act environmental-claims provisions, as amended by Bill C-59 (R.S.C. 1985, c. C-34)
Our Sustainability & Ethics Commitments
These are the eight standards we apply across our supplier relationships and product listings. Each one is enforced before a product is ever published — not added as an afterthought.
Ethical Human Hair Sourcing
Human hair is the most sensitive material in our catalog from a sourcing-ethics standpoint. We require documented region-of-origin information from every human hair supplier before any human hair wig, lace front, or weave is listed.
Zero Tolerance for Forced or Child Labor
We do not knowingly source from any supplier, facility, or region linked to forced labor, indentured labor, or child labor, consistent with the standards set by US and Canadian law described later in this policy.
Truthful Environmental Claims
We do not describe a product as "eco-friendly," "sustainable," "biodegradable," or similar unless that claim can be substantiated with supplier documentation, consistent with FTC and Competition Bureau guidance.
Packaging & Shipping Waste Reduction
We consolidate multi-item orders into a single shipment whenever possible, favor right-sized boxing over oversized packaging, and are working with suppliers toward recyclable mailers as availability allows.
Ingredient & Chemical Transparency
Hair care formulations are checked against US and Canadian restricted-substance lists before listing. Protecting customers and waterways from harmful chemicals is treated as both a safety issue and an environmental one.
Animal Welfare & Cruelty-Conscious Sourcing
We do not display "cruelty-free" or "not tested on animals" labeling on any listing unless the supplier can document a recognized certification. Where that documentation does not exist, we simply do not make the claim.
Authentic, Counterfeit-Free Sourcing
Every branded product we list is sourced from verified suppliers or authorized distributors. We do not knowingly stock counterfeit or unauthorized replica goods, which protects both customers and original brand owners.
Inclusive Representation
Our wig and hair-care catalog spans a range of textures, densities, and tones because hair needs are not one-size-fits-all. We aim to describe each product accurately enough that customers of any hair type can shop with confidence.
Human Hair Sourcing & Forced Labor Prevention
The global human hair industry carries documented forced-labor risk. A significant share of the world's raw human hair and hand-knotted lace wig production is processed in facilities that have, in specific and well-documented cases, been linked to coerced labor connected to internment facilities in the Xinjiang Uyghur Autonomous Region (XUAR) of China. US Customs and Border Protection has issued Withhold Release Orders against named hair-product manufacturers in that region, and several have since been added to the federal UFLPA Entity List under the Uyghur Forced Labor Prevention Act.
We take this risk seriously rather than treating it as background noise. Before any human hair wig, lace front, or weave is added to our catalog, we require the supplier to provide documentation of the country and, where available, the region in which the raw hair was collected and processed. We cross-check supplier and manufacturer names against the published UFLPA Entity List and CBP's active Withhold Release Orders. A supplier match to either list results in immediate removal from our sourcing arrangements and the affected products are pulled from sale.
This is not a one-time check. Both the UFLPA Entity List and CBP's Withhold Release Order list are updated periodically as new evidence emerges, and we re-screen our active human hair suppliers against the current lists on an ongoing basis rather than only at onboarding.
Our Due Diligence Steps
- Require written country/region-of-origin documentation for raw human hair before onboarding a supplier
- Cross-check supplier and manufacturer names against the UFLPA Entity List maintained by US DHS
- Cross-check against CBP's active Withhold Release Orders prior to listing any new human hair product
- Re-screen existing suppliers against updated lists on an ongoing basis, not only at onboarding
- Immediately suspend sourcing and pull affected listings if any flag is identified
If Forced Labor Is Suspected
If we have reason to believe any product in our catalog may be connected to forced or child labor, we remove it from sale immediately while we investigate, and we do not return it to our catalog until the concern is resolved. Customers who believe they have identified such a concern are asked to contact us at info@yourhairandwig.com with the product name and details.
Our Supplier Code of Conduct
Every supplier we work with is expected to meet the following four standards. These expectations are communicated at onboarding and apply for as long as the relationship continues.
Labor & Human Rights Standards
No forced, bonded, indentured, or child labor at any stage of production, consistent with International Labour Organization Convention No. 29 (Forced Labour) and Convention No. 182 (Worst Forms of Child Labour). Workers must be free to leave their employment and to join or form associations without retaliation.
Environmental & Chemical Standards
Manufacturing inputs must comply with applicable restricted-substance lists, including ingredients flagged by the FDA, Health Canada's Cosmetic Ingredient Hotlist, and California's Safe Cosmetics Act. Suppliers are expected to manage manufacturing waste and effluent in line with applicable local environmental law.
Health & Safety Standards
Facilities are expected to provide a physically safe working environment, including reasonable fire safety provisions, appropriate protective equipment where chemicals or machinery are involved, and compliance with applicable local occupational safety law.
Anti-Corruption & Fair Dealing
No bribery or improper payments in connection with our orders, consistent with the US Foreign Corrupt Practices Act and Canada's Corruption of Foreign Public Officials Act. Customs declarations, invoices, and country-of-origin marking provided to us must be accurate.
US & Canadian Regulatory Requirements
Because we ship to both the United States and Canada, our sourcing and marketing practices are measured against both federal frameworks. Here is the detailed breakdown.
- Tariff Act of 1930, Section 307 (19 U.S.C. § 1307): Bans the importation of any goods mined, produced, or manufactured wholly or in part with forced, convict, or indentured labor. We do not knowingly import or list goods that would violate this prohibition.
- Uyghur Forced Labor Prevention Act (Public Law 117-78): Establishes a rebuttable presumption that goods made wholly or in part in the Xinjiang Uyghur Autonomous Region are produced with forced labor. We screen human hair suppliers against the UFLPA Entity List as described above.
- Trafficking Victims Protection Act, as reauthorized: Prohibits knowingly benefiting from participation in a venture involving forced labor or trafficking. Our supplier code of conduct is written to align with these standards.
- California Transparency in Supply Chains Act (Cal. Civ. Code § 1714.43): Requires covered retailers to disclose supply chain efforts to address slavery and trafficking. Our public-facing disclosure is reflected throughout this policy.
- FTC Green Guides (16 C.F.R. Part 260): Requires that environmental marketing claims be truthful and substantiated. We avoid unsubstantiated "green," "eco," or "sustainable" language in our listings.
- Modernization of Cosmetics Regulation Act of 2022 (MoCRA): Requires registration of cosmetic manufacturing facilities and product listing with the FDA. We verify supplier MoCRA status as part of our standard onboarding review.
- Fighting Against Forced Labour and Child Labour in Supply Chains Act (S.C. 2023, c. 9): Amends the Customs Tariff to ban the importation of goods produced with forced or child labour and imposes annual reporting duties on certain entities. We align our sourcing diligence with the Act's standards.
- Competition Act environmental-claims provisions (Bill C-59, in force since June 20, 2024): Requires that representations about a product's environmental benefits be based on adequate and proper testing, and that broader business or activity-level environmental claims be substantiated using internationally recognized methodology. We do not make environmental claims we cannot substantiate.
- Canada Consumer Product Safety Act (S.C. 2010, c. 21): Consumer products, including styling tools and hair accessories, must not pose an unreasonable danger to health or safety.
- Textile Labelling Act (R.S.C. 1985, c. T-10): Wigs, weaves, and fabric accessories shipped to Canada must disclose fiber content and country of origin in both English and French.
- Health Canada Cosmetic Ingredient Hotlist: Identifies ingredients that are prohibited or restricted in cosmetics sold in Canada. We check hair care formulations against the Hotlist before listing.
A Note on Mandatory Reporting Thresholds
Canada's Fighting Against Forced Labour and Child Labour in Supply Chains Act requires a public annual report only from entities that meet specific size thresholds and are directly producing or importing goods. As a US-based retailer below those thresholds, Your Hair And Wig does not currently have a mandatory filing obligation under the Act. We nonetheless apply the standard the Act describes to our own supplier diligence voluntarily, because the underlying expectation — that goods sold in Canada are free of forced and child labour — applies regardless of whether a formal report is legally required.
Truthful Environmental & Sustainability Marketing
Both the FTC's Green Guides and Canada's recently strengthened Competition Act provisions place the burden of proof on the business making an environmental claim, not on the regulator disputing it. We have built our listing practices around that standard rather than around what would simply sound appealing.
In practice, this means we do not use words like "eco-friendly," "green," "sustainable," "biodegradable," "all-natural," "organic," or "cruelty-free" in a product listing unless the underlying supplier documentation actually supports that specific claim. A product description that says nothing about sustainability is, in our view, far better than one that says something we cannot back up.
This standard also applies to forward-looking statements. We do not publish aspirational claims about future sustainability goals as though they were already accomplished facts. Where we describe something we are working toward, we say so plainly rather than implying it is already complete.
What You Will Always See on Our Site
- Material and ingredient descriptions limited to what the supplier has documented
- No unqualified "green" or "sustainable" badges without a documented basis
- Clear distinction between "natural-derived ingredient" and "cosmetic claim"
- Plain language about goals we are working toward versus goals already met
If You Spot an Overstated Claim
If a listing on our site appears to make an environmental or "cruelty-free" claim that seems unsupported, please report it using the form below or by emailing info@yourhairandwig.com. We would rather correct the wording than leave an overstated claim live.
Packaging, Shipping & Environmental Footprint
We are honest with ourselves that, as a retailer rather than a manufacturer, our environmental footprint is shaped largely by decisions outside our direct control — supplier packaging choices, carrier networks, and manufacturing processes upstream. Within what we do control, we apply the following practical standards.
Orders containing multiple items are consolidated into a single shipment whenever the items ship from the same fulfillment point, reducing the number of individual parcels and associated packaging and transport emissions. We favor box and mailer sizes that reasonably fit the order rather than defaulting to oversized packaging, and we default customers to digital order confirmations and receipts rather than printed paperwork.
We do not currently claim our packaging is fully recyclable, plastic-free, or carbon-neutral, because we cannot substantiate those claims for every supplier shipment that passes through our fulfillment process. Where a specific product's packaging is genuinely recyclable, that will be noted on the relevant product page rather than applied as a blanket statement across the catalog.
How We Handle Cruelty-Free Claims
A number of products in our hair care and styling categories are marketed by their manufacturers as cruelty-free. Our standard is as follows:
- We display a cruelty-free claim only when the manufacturer holds a recognized third-party certification (such as Leaping Bunny or PETA's Beauty Without Bunnies)
- We do not infer a cruelty-free status from a brand's general reputation or marketing alone
- Where certification status is unverified, the listing simply omits the claim rather than stating it as fact
Continuous Improvement
We review our packaging and fulfillment practices periodically and will update this section as our practices change. We would rather under-claim today than overstate progress we have not actually made.
How to Report a Sustainability or Ethics Concern
If you believe a product, supplier, or claim on our site falls short of this policy, we ask you to tell us. Every report is reviewed by a person, not filed away.
Identify the Concern
Note the product name, the listing URL, and specifically what you believe may be inaccurate or non-compliant — a sourcing claim, an environmental statement, or anything else.
Submit Your Report
Complete the form below or email us directly at info@yourhairandwig.com. Include as much detail as you can.
We Investigate & Respond
Our team reviews every report within 2–3 business days. If a concern is confirmed, the listing is corrected or removed, and we confirm the outcome by email where contact details are provided.
How We Enforce This Policy
This policy is not a one-time document — it is applied through the following ongoing measures at Your Hair And Wig:
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Pre-Listing Supplier Review
Every new supplier and product is checked against this policy, including sourcing documentation and entity-list screening where applicable, before anything goes live.
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Ongoing Entity-List Monitoring
We periodically re-screen active human hair suppliers against the UFLPA Entity List and CBP Withhold Release Orders, since these lists are updated over time.
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Customer Report Response
Every concern submitted via our reporting form or sent to info@yourhairandwig.com is logged, reviewed, and resolved within 2–3 business days.
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Annual Policy Review
This policy is reviewed at minimum once per year and updated whenever US or Canadian law changes in a way that affects our sourcing or marketing practices. The effective date at the bottom of this page reflects the most recent update.
Where to Report to Authorities
If you believe a concern requires regulatory attention beyond what we can address directly, you may also contact the following authorities:
- US CBP Forced Labor Division: cbp.gov/trade/forced-labor — forced labor import concerns
- US Department of Labor, ILAB: dol.gov/agencies/ilab — international labor standards
- FTC Consumer Reporting: reportfraud.ftc.gov — deceptive or unsubstantiated claims
- Competition Bureau Canada: competition-bureau.canada.ca — misleading environmental or marketing claims
Policy Changes
This policy may be updated as regulations or our practices evolve. Changes take effect on the date shown in the "Last Updated" notice at the bottom of this page. For questions about a specific update, email info@yourhairandwig.com.
Contact Your Hair And Wig
Questions about this policy, a specific supplier, or anything else on our site? Our team is here to help during business hours.
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Business Address1501 Corporate Dr, Suite 100 #1047
Boynton Beach, Florida 33426
United States -
Phone+1 (561) 810-0428
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Live ChatAvailable on our website during business hours
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Business HoursMonday – Saturday: 9:00 AM – 6:00 PM
(GMT-05:00) Eastern Standard Time
Shop With Confidence in Our Sourcing
Every supplier relationship behind our catalog is reviewed against the standards in this policy — from wigs and lace fronts to hair care essentials and styling tools.
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